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Harrah’s Cherokee Casino Resort Hits the Jackpot with 62Above and Viant

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Results

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YOY ROOM BOOKING CONVERSIONS

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YOY COST-PER ROOM BOOKING CONVERSION

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OVERALL FOOT TRAFFIC LIFT

GOAL

  • Elevate performance by focusing on metrics tied to incremental business results
  • Drive incrementality in visitor engagement and room bookings

SOLUTIONS LEVERAGED

HOW THEY DID IT

To drive awareness, increase room bookings and attract new visitors for their client, Harrah’s Cherokee Casino Resorts, agency 62Above partnered with Viant to create a unique DSP offering, specifically for hotels, casinos and DMOs.

62Above utilized the Viant DSP and Viant’s Household ID™ technology to execute a multi-channel media strategy for Harrah’s Cherokee, including display ads on contextual gambling sites and a 30-second CTV spot aimed at competitive conquest audiences who had previously visited a casino in four key states.

With real-time results available through Viant’s Conversions and Foot-Traffic Attribution reports — the latter report they couldn’t find with other DSPs — Harrah’s Cherokee expanded beyond their traditional KPIs to include conversion lift and actual foot traffic attributed to the media from the campaign. Results showed the campaign achieved a 109% year-over-year increase in conversions for room bookings and 143% overall foot traffic lift, along with a significant decrease in cost-per-visit and cost-per booking.

This was also a groundbreaking win for CTV within Harrah’s Cherokee’s strategic plan. With Viant’s cookieless ID matching, 62Above saw a 313% lift in Harrah’s Cherokee foot traffic for those who were exposed to CTV spots.

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